Privacy Policy

At THE EPOPEE, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase.

Information We Collect

When you use our website, we may collect the following information:

• Name

• Email address

• Phone number

• Shipping and billing address

• Payment information

• Order history

• Device and browser information

• IP address and website usage data

How We Use Your Information

We use your information to:

• Process and fulfill orders

• Provide customer support

• Send order confirmations and shipping updates

• Improve our products, services, and website experience

• Prevent fraud and unauthorized transactions

• Send promotional offers, newsletters, and marketing communications (with your consent)

Payment Security

All payments are processed through secure third-party payment providers. THE EPOPEE does not store your complete payment card information on our servers.

Cookies and Tracking Technologies

Our website may use cookies and similar technologies to:

• Improve website functionality

• Remember customer preferences

• Analyze website traffic and performance

• Deliver relevant advertisements

You may choose to disable cookies through your browser settings; however, some website features may not function properly.

Sharing of Information

We do not sell, rent, or trade your personal information to third parties.

We may share information with trusted service providers, including:

• Payment processors

• Shipping and logistics partners

• Marketing and analytics providers

• Website hosting and technology providers

These partners only receive information necessary to perform their services.

Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of internet transmission or electronic storage is completely secure.

Your Rights

You may request to:

• Access your personal information

• Correct inaccurate information

• Update your account details

• Delete your personal information where legally permitted

• Unsubscribe from marketing communications at any time

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of external websites.

Children's Privacy

Our website is not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

Changes to This Privacy Policy

THE EPOPEE reserves the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with immediate effect.